SHIPPING POLICY

This Shipping Policy applies to all orders placed on www.Trivah.shop operated by Tirvah Pvt. Ltd.

1. Order Processing

• All orders are processed within 1–3 business days (excluding Sundays and public holidays).
• Orders placed after 6:00 PM will be processed on the next business day.
• During peak seasons or sales, dispatch may take slightly longer.

2. Delivery Timeline

• Estimated delivery time: 3–7 business days across India.
• Remote or rural areas may require additional time.
• Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.

3. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout.
• We may offer free shipping on select products or promotional offers.
• Cash on Delivery (COD), if available, may include an additional fee.

4. Order Tracking

• Once your order is shipped, you will receive a tracking ID via SMS or email.
• You can track your shipment through the courier partner’s website.

5. Delivery Issues

• Please ensure that the shipping address and contact details are accurate.
• Tirvah Pvt. Ltd. will not be responsible for delays or non-delivery due to incorrect address or unavailable recipient.
• Additional re-delivery charges (if any) may be applicable in such cases.

6. Damaged or Tampered Packages

If you receive a package that appears damaged or tampered, please refuse delivery or record an unboxing video.

Report the issue to us within 48 hours of delivery with clear photos/videos.

7. International Shipping

• Currently, we ship only within India.
• For international shipping inquiries, please contact our support team.

8. Contact Us

For any shipping-related queries, please contact:
📧 Email: Support@tirvah.shop
📞 Phone: 9545735891